StockTaker Support Information
Registered User Support Page
If you are a registered user, click the link below and enter your login credentials to access detailed support information:
Handheld Software Prerequisites for Symbol MC55
- Microsoft .Net Compact Framework 3.5 Installer
- OpenNetCF Smart Device Framework 2.3 Installer
- Motorola Symbol .Net 2.0 Drivers
Motorola Symbol MC55 Troubleshooting
The Motorola MC5590 will not connect to wireless access point.
If experiencing problems connecting the Motorola MC55 to a wireless network disabling the 802.11d wireless setting may resolve the issue. The 802.11d standard is enabled by default in the v1.25.01 MC5590 firmware image.
To disable 802.11d on the MC55:
Tap the bottom-right WLAN icon->Select Options->Select Regulatory->Uncheck "Enable 802.11d" and tap Save
How to reset the Motorola Symbol MC55
There are two ways to reboot the MC55
Warm Reboot:
Press and hold the red Power button for 5 seconds. Once the MC55 starts to boot release the Power button
Cold Reboot - Numeric Keypad:
Simultaneously press the red Power button and the '1' and '9' keys.
Cold Reboot - Alphanumeric Keypad:
Simultaneously press the red Power button and the 'W' and 'C' keys.
Intermec CN3 Troubleshooting
How to reset the Intermec CN3
There are three ways to reboot the CN3
Warm Reboot:
Press and hold the Power button for 10 seconds.
Cold Reboot:
- Press the Power button to suspend the CN3.
- Remove the battery pack from the CN3.
- Press the Reset button on the back of the CN3 (under battery pack)
- Press and hold the Power button as you insert the battery pack back into the CN3
- Follow on screen instructions.
Clean Reboot:
WARNING - THIS WILL ERASE HANDHELD MEMORY!
Perform Cold Reboot and follow on screen instructions.
A leading software vendor in the health care informatics industry for 39 years, MEDITECH (or Medical Information Technology, Inc.) provides software solutions that meet the information needs of health care organizations worldwide. StockTaker products integrate completely with MEDITECH's Materials Management Module.
